We primarily list new industrial cleaning equipment. We focus on supplying high-quality new machines built by recognized manufacturers, ensuring performance, reliability, and full support.

To check availability:

Yes,  for each of our products, we provide detailed technical specifications on the product page (for example, the KIRA B 50 page includes drive type, battery specs, dimensions, noise level, etc.).  For more detailed spec sheets, technical drawings, or photos, we can share additional documentation upon request.

Yes. We specialize in custom equipment solutions (wash/rinse/dry systems, custom booths, wastewater treatment). Depending on the machine, we may be able to provide different attachments, custom configuration, or bespoke designs to match your process requirements.

Lead time depends on the product, its configuration (standard vs. custom), and current stock. Since many of our machines are made to order or have custom elements, lead times can vary.

To get an accurate estimate, please contact us with the specific model or custom specs, and we will provide a timeline (order acknowledgment, production/assembly, shipping).

While our primary business is based in Greenville, SC, we serve clients across the U.S. For international shipments, please contact us directly . We can discuss options, logistics, and any export considerations on a case-by-case basis.

Shipping costs depend on the size, weight, and destination of the equipment. For large industrial machines, freight charges vary significantly. We typically coordinate transport via freight carriers.

When you place an order, we will provide a shipping quote. We work with trusted logistics partners to ensure safe and reliable delivery.

Yes,  we encourage prospective buyers to inspect equipment. You can schedule a visit to our facility to view machines in person. For custom systems, we can walk you through the design, functions, and operation before finalizing the order.

We accept standard business payment methods, including bank wire transfers, company checks, and other agreed-upon payment terms. If you need specific details for your order, our team will provide the exact payment options available at the time of purchase.

We currently do not list financing, lease-to-own, or payment plan options. If you're interested in financing, please reach out to our sales team. We’re happy to discuss possible arrangements and explore options that may work for your needs.

We support our sold equipment with service and parts, but we do not explicitly detail a standard return or refund policy. We do offer maintenance and repair services.  When you place an order, we’ll clarify warranty coverage, terms, and how to claim.

  • We provide comprehensive maintenance and repair services for the equipment you purchase.
  • We can source spare parts for the machines we supply.
  • If you request, we also support preventive maintenance, inspection, and repairs to maximize machine uptime.

Yes, depending on your location:

  • Sales tax may apply based on your shipping address (U.S. state laws).
  • Freight or delivery charges will be quoted when arranging transport.
  • For international orders, import duties or customs fees would be your responsibility or can be arranged under agreed Incoterms.

We at Spears Equipment Sales & Service don’t explicitly mention a formal trade-in or buy-back program. However, we are open to discussing such options: if you have existing industrial cleaning equipment, let us know what you have, and we can explore a potential trade-in or credit toward a new purchase.

Pricing for most equipment is “Contact us for Pricing,” which suggests that prices may depend on configuration, customizations, and volume. We are open to discussing pricing based on your specific needs, customizations, and order size.

Since we deal in new equipment, the condition is “new” by default. For custom-built systems, we will provide full specification and assurance of build quality.

If any pre-owned or demo units are available later, we would disclose hours of use, maintenance history, and condition.

Yes,  as we are both a sales and service company, we provide user support, training, and maintenance assistance. Our service experts can guide your team during commissioning, installation, and initial operation.

  • For warranty-covered failures, we will help you with warranty service.
  • For other issues, we provide repair services via our service team to diagnose and fix the problem.
  • We aim to minimize downtime by offering maintenance and spare parts to ensure quick turnaround.

Yes, depending on the equipment and logistics, we can arrange demos at our facility. For custom systems, we are also open to discussing pilot setups, walkthroughs, or proof-of-concept trials (subject to feasibility and cost).